Solleva Online Information

Supervisory Skills: Coaching for Improved Performance

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Learn how to close gaps between current and desired work outcomes
Set goals that challenge your best performers to higher levels of success
Understand the tools and skills that best support coaching
Integrate coaching into your daily interactions

Supervisory Skills: Interviewing and Hiring

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Learn how to identify the criteria that separate the best candidates from all the rest
Develop and practice interview questions that will show you the information you need to know
Learn how to read candidates to uncover their true strengths, shortcomings and motivations
Understand how to avoid interview trouble by understanding employment laws and how they can affect you

Supervisory Skills: Juggling Multiple Priorities

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Acquire new ways to manage your time and delegate tasks
Learn how to plan, set goals and balance competing priorities
Identify how to handle unexpected and difficult situations
Develop ways of dealing with stress

Supervisory Skills: Delegation

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Understand the different types of delegation
Know the benefits and challenges of delegation
Recognize your comfort with delegation
Learn how to conduct an effective delegation conversation

Supervisory Skills Series: Managing the Problem Employee

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Understand the causes of bad attitudes, unacceptable behavior and poor performance
Learn how to coach and counsel problem employees
Apply the discipline process to correct performance problems
Learn how to safely terminate employees when all else fails

Supervisory Skills Series: Influencing and Motivation

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Define motivation and a manager’s role in creating a motivational setting
Understand the cost of demotivation and disengagement
Recognize important elements of affecting motivation
Learn to create a motivational climate

Supervisory Skills: Communication for Leaders

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Define effective communication
Understand the communication process
Learn the causes of communication breakdowns and misunderstanding
Apply the building blocks of managerial communication
Match the right communication method with your communication goal

Supervisory Skills: Self-awareness and Leadership

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Understand yourself: your personality, preferences and roadblocks
Learn how personal preferences affect management style and communication
Learn how to identify the style and preferences of others
Apply your self- and other-awareness to enhance relationships

Supervisory Skills: The Transition to Supervisor

Solleva offers introductory and advanced management skills seminars to help develop and refine the skills you need to manage people more effectively. Explore topics critical for success whether managing change or sustaining regular operations. In this module you will:

Understand the expectations others have for you – boss, subordinates, peers
Identify how to shift your focus from your results to the company’s results
Learn how to handle people that aren’t used to you being the boss
Create a plan for developing your own personal management style

Influencing Across All Levels

Whether you need to get buy-in from senior executives for a new initiative, convince your colleagues to support your proposal or motivate direct reports to give their all to meet an urgent deadline, the ability to influence people across all levels is essential to change management success. In this workshop you will learn how to:

Establish or regain credibility with stakeholders
Use your power base and social networks to increase your impact
Let communication differences work for, not against, you
Develop win-win solutions that form the basis for more effective change outcomes

Listening to the Organization

Most change leaders understand the importance of listening to stakeholders. Far fewer have a clear idea what it really involves or how to go about doing it. Effective organizational listening can be the difference between project success and failure. In this workshop, you will:

Identify the value of effective listening and how to build it into project and change management process
Understand the specific skills of listening and how to strengthen your listening capability
Learn how to ask the right questions and interpret the answers you are given
Develop structured project feedback processes that help project teams that achieve project goals and meet stakeholder expectations

Communicating Across Cultures

Major organization change increasingly takes place in a global context. As a result, the ability to work effectively across cultures has become a critical skill to ensure project success. This program will give you the skills to better understand other cultures and discover how to increase communication effectiveness. In this workshop, you will:

Learn how culture influences people and the way they perceive the world
Understand your own cultural style and what that means when interacting with others
Identify how to map to communication styles and preferences to create mutual understanding
Determine strategies for bridging differences to build high-performance relationships

Managing a Virtual Team

Project leaders are increasingly managing teams located in different parts of the globe. Although when managed effectively virtual teams can increase productivity, they also pose unique challenges that can hurt their success. This workshop will use case studies, discussion and action planning to teach participants a proven process to strengthen team collaboration and productivity and leverage the value of the virtual environment. Participants will learn how to:

Cultivate a virtual leadership presence that keeps team members engaged
Leverage cultural and geographical differences to create a positive impact and high performance
Plan and facilitate virtual team meetings
Interpret communication in the absence of visual cues
Provide virtual feedback that improves performance

From Conflict to Consensus

Conflict is a regular part of managing change. This workshop shows you how to apply game-changing skills to resolve disputes, leverage their value and create project innovation. You will learn to:

Develop a better understanding of conflict and the factors that influence it
Recognize your conflict style and the power it has to change other’s behavior
Become more aware of feelings, attitudes, and behavior . . . and how they work together in response to conflict
Apply the proven steps of resolution that create positive and productive relationships

CommLab: Influencing with Words

Solleva helps accelerate the ability of change teams to create results-oriented messages that connect with stakeholders affected by change. Our one-day workshop will prepare teams to:

Analyze stakeholders, identify their preferred styles of communication and develop processes to frame the messages for specific audiences
Identify the most effective media to boost engagement and motivate desired behaviors
Create messages that address the needs and priorities of target audiences
Develop powerful feedback processes to build understanding and connection
Complete a project-specific action plan to drive results

Engaging and Influencing Stakeholders

Change management research has shown the most effective tool for influencing change outcomes is to actively engage our stakeholders. Despite this wisdom, however, most project leaders rely to a more on written communication than the sometimes messy process of human interaction. In this workshop, you will learn to change this dynamic and:

Identify the stakeholders essential to your success
Uncover their true needs and the sources of their resistance to your goals and process
Leverage the power of social networks to influence perceptions
Develop action plans that create buy-in, support and commitment

Negotiating & Conflict Resolution

Negotiating and conflict are a regular part of managing change. This workshop shows you how to apply game-changing skills to resolve disputes, leverage their value and create project innovation. You will learn to:

Develop a better understanding of conflict and the factors that influence it
Recognize your conflict style and the power it has to change other’s behavior
Become more aware of feelings, attitudes, and behavior . . . and how they work together in response to conflict
Apply the proven steps of resolution that create positive and productive relationships

Aligning Leadership

Leadership Team Alignment enables teams of all types, at every level of the organization, to rapidly accelerate performance, deliver consistently higher business results, and work together as unified, self-directed team.

Our workshop:

Establishes clear goals and agreement on business priorities
Ensures the” right” players are in place—technically competent with adaptive capability
Identifies clear roles and accountabilities
Gains commitment to the greater good over self-interest
Creates agreed-upon decision-making and governance protocols
Establishes a shared sense of ownership for business results
Develops greater comfort dealing with conflict and ambiguity
Identifies the methods for periodically self-assessing team progress

Critical Thinking & Decision Making

To achieve sustainable change results, project teams must be able think critically. Higher levels of performance can be achieved when they step back, examine how they approach complex problems, and sharpen their thinking processes. This workshop will help teams:

Ask the right questions, challenge assumptions, and see others’ viewpoints clearly
Apply decision-making frameworks to gain insights and improve analysis
Manage group process and leverage the skills and thinking styles of others
Create powerful action plans to implement innovative solutions.

ChangeLab: Launch

Solleva helps sustain the momentum established in the ChangeLab: Readiness workshop by guiding change work stream leaders and teams through detailed project planning.

The planning process will use technical project plans, the Solleva Change Readiness Roadmap and Solleva templates as the foundation to identify and construct the activities, timelines, deliverables, interdependencies and accountabilities that will be integrated into technical project plans.

ChangeLab: Readiness

A 3-day workshop that prepares project teams to manage change and delivers:

A shared understanding of the business goals and vision for the initiative
An assessment of the organization cultural and political context
An appreciation of the key players, roles, responsibilities and competencies required
Methods and protocols for stakeholder engagement, communication, joint decision-making, problem-solving, conflict resolution, and innovation
The requirements to optimize the organization and business operations: process, roles, structure, competencies
A firm grasp of the key terms and conditions of vendor contracts, and the resulting obligations of all parties
A Solleva Change Readiness Roadmap outlining the key change requirements for the initiative
Improved capability that can be applied to future projects

ChangeLab: Discovery

Our 3-hour session provides an overview of the Solleva change methodology and provides change leaders and teams with a quick understanding of leading and managing change.

Discovery is designed for practitioners of change management, project managers, work stream leaders, executive sponsors of change initiatives, and other stakeholders leading or facing change.

Solleva Online Information

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